I ship daily at 10 AM. Standard shipping is USPS Ground Advantage, with a non-guaranteed delivery of 1-5 days. You may upgrade to USPS Priority for faster and guaranteed shipping.

Each heart is handmade and unique. You will receive a heart similar to the one in the product photo. I will always send the highest quality heart available from the stone/mineral chosen.

If there are any issues with your order, please email me.

All orders will automatically be updated with a tracking number when the package is shipped.

I do offer international shipping to Canada, Mexico, and the United Kingdom. International customers are responsible for all shipping, customs, and other affiliated costs. International shipping provided through USPS Priority International with varying shipping times based on location.

I greatly appreciate donations. I use them to give free hearts to underprivileged schools. Every dollar donated enables me to give one more free heart to a student. The easiest way to donate is through my Venmo: @TheHeartRockGuy

Have a stone you'd like me to carve into a heart for you? Please email me through my contact page. I also accept custom order requests through my Etsy Shop: TheHeartRockGuy. Please note: I do not slab, engrave, or drill -- I ONLY make hearts -- no exceptions.

I enjoy collaborating with organizations that align with my mission. My ability to donate is limited and generally reserved for underprivileged schools. Please contact me through my contact page. I do not use my social media to promote other organizations.

Since 2019, I have personally spent over 8,000 hours carving 27,100+ hearts. I'm grateful to now have the backing of dozens of stone carvers around the world who are actively helping me to make hundreds of thousands of hearts -- each one made by hand.

Unfortunately, I cannot train, employ, or allow volunteers to help me make hearts. I would if I could, but my business's insurance will not allow it.